FAQs

1. Who is UserEasy?
UserEasy Computer Systems, Inc. is a computer company founded in 1991 and based in Grand Rapids, MI. We mainly specialize in building and repairing computers, installing software, developing custom applications, web design, networking, selling computer parts and consumables, and more.Click here to learn more about us.

2. Where is located UTT?
UserEasy Training Center is located at 200 Colrain SW, Wyoming, MI 49548.Click here for a map and driving directions.

3. Where can I see what courses you have and when?
Click here to see what courses we offer. When you select a course, click its name to see more details.

4. How can I register for a class?
Click here to see how to register.

5. I can't come to a class. How can I cancel it?
Click here to see our Cancellation Policy.

6.The weather is awful and I can't come. Will you refund my fee?
Click here to see our Cancellation Policy.

7. What books do you use?
For most of our classes we use Microsoft certified training manuals plus additional handouts we design especially for our classes. For the classes that do not teach Microsoft products, we develop our own manuals and handouts.Click here to see a list of courses we offer and then click a course name to see more details, including training materials.

8. You do not offer the class I want. What should I do?
Please call us at 616-458-5568, email us at info@uttraining.com, or submit an online request to let us   know what you need and we will do our best to accommodate you.

9. There is no convenient time for me to take the class I want. What should I do?
If you find the class you want, but it is taught at inconvenient time, please call us at 616-458-5568, email us at info@uttraining.com, or submit an online request to let us know what time is convenient for you and we will do our best to accommodate your need.

10. I am employer and I would like to have several employees trained. Can we work out a special offer?
Most certainly. We can schedule a class at time and on subject chosen by you. We do offer group discounts. We can also train your employees at your location and on your computers if your business requires it. We are quite flexible, so please contact us to discuss what we can do for you:
call us at 616-458-5568, email us at info@uttraining.com, or submit an online request.

For information about all classes currently in progress, to register for a class, or to order a class for your company, please call us at 616-458-5568 or email us at info@uttraining.com.Visit our Contact Us Page for more contact information.